Last Updated: May 2024
This Cookies Policy provides information about how and when Goodnotes Limited and its affiliates (“Goodnotes”, the “Company”, “we”, “our” or “us”) uses cookies during your interactions with us, including through your use of the Goodnotes application (including Goodnotes iOS, Windows, Web application and Android), Goodnotes Cloud, Goodnotes Account and other software, features or content provided by us (including, without limitation, Audio Recording Feature, Goodnotes Pro, Goodnotes Beta, Goodnotes Experimental Features, Goodnotes AI and Goodnotes Marketplace, Goodnotes Business and Goodnotes Enterprise and any other product or services that links to this Cookies Policy, as well as all functionality that Goodnotes makes available (collectively, the "Services"). We are a company with our registered office at 1 Bartholomew Lane, London, United Kingdom, EC2N 2AX. Any personally identifiable information associated with the cookies we collect will be treated in accordance with our Privacy Policy.
Cookie
csrf_token
Purpose
This Cookie ensures the security of our users by protecting from Cross-site request forgery (CSRF) attacks.
Duration of cookie
1 year
_UserID_
The UserID is linked to the user profile so that we load the correct profile when you access our Services.
1 year
_user_token_
The user token is used for authenticating the user so that we know the user is who they say they are when accessing the Services.
1 year
gn_cc_cookie
Cookie consent per browser.
6 months
Kratos Authentication including:
Saves minimal data so users do not need to log in again.
Up to 6 months
gn_browser_user_settings
Saves minimal data to store browser user preferences like colour theme, language, etc.
6 months
Cookie
Google Analytics Including but not limited to:
Purpose
How we use Google Analytics:
Google Analytics is a web analytics service provided by Google LLC (“Google”). Google Analytics uses Cookies to help analyse how users use our websites. The information generated by Google’s Cookies will be transferred outside of the EU, including by being transmitted to and stored on servers in the United States. This information will be used for the purpose of evaluating use of the websites, compiling reports on website activity and providing other services relating to website activity and internet usage. Google may transfer this information to third parties under the terms of Google’s privacy policy or other applicable policy, which may include transfer where consent is obtained, or because Google is required to do so by law or where it has a good faith belief that access, use, preservation or disclosure of the information is reasonably necessary to protect the rights, property or safety of Google, its users or the public, or in limited circumstances where such third parties carry out tasks on Google’s behalf (e.g. billing or data storage). You can also find additional information on Google Analytics cookie usage and how Google uses information from sites or apps that use its services at: https://developers.google.com/analytics/devguides/collection/analyticsjs
https://policies.google.com/technologies/partner-sites?hl=en-GB&gl=uk
You can opt out of Google Analytics and customise the Google Display Network ads by visiting the Google Ads Settings page and installing the Google Analytics Opt-out Browser Add-on from each browser on each device.
Duration of Cookie
From a few seconds (_gat) to 2 years (_gid)
Amplitude including:
This provides us with data on the events that occur while a user is interacting with the services.
6 months
Data Dog:
This tracks various metrics of the user base as a whole.
1 day
Microsoft:
This is a Microsoft cookie that contains a GUID assigned to your browser. It gets set when you interact with a Microsoft property, including a Universal Event Tracking (“UET”) beacon call or a visit to a Microsoft property through the browser.
13 months
Microsoft:
This is the Microsoft Click ID, which is used to improve the accuracy of conversion tracking.
13 months
Microsoft:
This contains the session ID for a unique session on the site. Note: As of July 2023, _uetsid has been updated with additional parameters as follows: insights_sessionId, timestamp, page number, upgrade, upload.
13 months
Microsoft:
UET assigns this unique, anonymized visitor ID, representing a unique visitor. UET stores this data in a first-party cookie. Note: As of as of July 2023, _uetvid has been updated with additional parameters as follows: insights_userId, cookieVersion, expiryTime, consent, cookie_creation_time.
13 months
Microsoft:
Advertisers are responsible for setting this cookie, and it must be set in a first-party context (for example, in the advertiser's domain, such as web.goodnotes.com). This cookie is read by the client-side UET JavaScript during runtime, and if the value is set to 1, no UET events will fire.
13 months
Individuals with inquiries or complaints with regard to Cookies should first contact support@goodnotes.com.